About Us

In the competitive landscape of legal services, the success of a law firm hinges on not only effective client communication and case management but also on maintaining a stellar online reputation. Law Tracer, developed by Palms Media LLC, is an innovative law firm software designed to meet these challenges head-on, ensuring law firms can excel in client service and online presence.

img
img

Unlock the potential of seamless client communication and streamlined online reputation management with Law Tracer, a part of the Palms Media LLC suite of software solutions designed specifically for the legal industry. Law Tracer stands out by not only revolutionizing how law firms engage with their clients through customized MMS video updates but also by seamlessly integrating features for collecting and automating 5-star reviews to bolster your firm’s online presence.

This integrated approach ensures that law firms can elevate client satisfaction, improve operational efficiency, and enhance their digital footprint—all within a single, unified platform. Discover the transformative impact of Law Tracer on your practice, redefining excellence and success in the competitive legal landscape.

Law Tracer and Review Hero prioritize the security of your firm’s and clients’ data with military-grade encryption and are designed with user-friendly interfaces. This ensures easy management of client communications and online reviews while safeguarding sensitive information.

The Results of Transformative Law Firms That Lawtracer Status

%

Decrease in Phone Calls Within Weeks

%

Reduction in Emails From Clients

%

Net Promoter Score Increase from Average

%

Increase in 5-Star Google Reviews

Improve Your Law Firm’s Business with Lawtracer

Client Portal

Law Tracer offers clients a secure, custom private portal for communication, ensuring interactive, confidential exchanges.

Staff Time

Law Tracer reduces staff phone time by automating client updates and feedback collection through efficient digital communication.

Client Messaging

Law Tracer enables easy, time-stamped SMS messaging, ensuring clear, chronological communication records for efficiency and transparency.

Client Satisfaction

Law Tracer visualizes client satisfaction through graphs, enabling quick assessment of service quality and areas for improvement.

Earned Growth

Law Tracer showcases earned growth, displaying case pipeline volume via easy-to-read graphs for clear, strategic planning insights.  

Case Insights

Law Tracer offers advanced analytics and case tracking. The dashboard offers an overview of all cases at a glance while the messaging feature allows tracking of messages sent and recieved between the Firm and Client.

Client SMS Communication 

img
img
img

Our Mission:

To radically transform the way law firms engage with their clients.

Core Values:

Law Tracer by Palms Media LLC stands as a beacon of innovation in legal technology, guided by core values that reflect our commitment to serving law firms with integrity, honesty, and excellence. These principles aren’t merely ideals; they are the foundation upon which every feature of our client communication software is built. By integrating honesty, integrity, American-made technology, affordability, and transparency into our ethos, we aim to empower law firms to operate more efficiently and grow positively.

Honesty is at the forefront of everything we do. We design our software with the real needs of attorneys and their clients in mind, ensuring our solutions are straightforward and reliable. This honesty fosters a trust-based relationship with our users, ensuring they have the tools they need to succeed without unnecessary complexity.

Integrity infuses every aspect of Law Tracer, from ethical coding practices to our customer interactions. We uphold the highest standards of conduct, ensuring our actions always align with the best interests of the legal professionals we serve. This commitment means delivering reliable, ethical solutions that law firms can depend on unconditionally.

Proudly American-made, Law Tracer benefits from the innovative spirit and high standards of quality that are synonymous with U.S. technology. Our all-American development and support not only contribute to the local economy but also ensure our software meets the unique challenges faced by U.S. law practices.

Affordability is key to our mission. We believe that cutting-edge technology should be accessible to all law firms, not just the financially privileged. Our transparent, fair pricing models are designed to be inclusive, enabling firms of any size to leverage our AI-driven communication tools for better client engagement without financial strain.

Transparency underpins our business operations and product development. We are committed to clear, open communication, ensuring our clients have all the necessary information to make informed decisions about their technology solutions. This openness builds trust and fosters long-term relationships with the law firms we serve.

In essence, Law Tracer embodies more than just technological innovation; it represents a partnership based on mutual respect, ethical practice, and shared growth. Our core values ensure that law firms not only gain access to advanced communication tools but also join a community dedicated to transparency, affordability, and American ingenuity. By choosing Law Tracer, legal professionals are not just adopting new technology; they are embracing a new standard of excellence in legal practice.

Vision:

At Palms Media LLC, our vision is to revolutionize the way law firms and businesses across all sectors embrace technology for growth and efficiency. We believe in creating a future where sophisticated, yet easy-to-use, real-world solutions are accessible and affordable for everyone. Our commitment is to deliver a suite of American-made SaaS and digital products, including Law Tracer, designed to address the unique challenges and opportunities within the legal sector and beyond.

Central to our ethos is the fusion of simplicity, affordability, and high quality. Our products are crafted to streamline operations, enhance client engagement, and drive positive growth, without compromising on security or compliance. This approach ensures that law firms, from solo practitioners to large entities, and businesses across various industries, can leverage technology to gain a competitive edge.

Proudly managed, and supported in the United States, our solutions embody innovation and excellence. This American-made guarantee supports and assures that our products are perfectly aligned with the intricacies of U.S. business and legal practices.

Affordability is key to our vision. We strive to democratize access to cutting-edge technology, with transparent pricing models that enable firms of all sizes and businesses in different sectors to thrive without financial strain.

Palms Media LLC is more than a technology provider; we are a partner in growth. Through products like Law Tracer, we aim to build a community of forward-thinking professionals ready to navigate the digital age with confidence. Together, we are setting new standards for what technology can achieve in the legal field and across all industries, fostering an ecosystem where every business can flourish.

Unlock the Full Potential of Your Law Firm

At Law Tracer, we believe that new software should not only be simple to integrate but also an exciting and enjoyable experience, especially since it’s designed for the benefit of your clients. Contact us today to discover the best practices in client management.